Do we need separate pages for parents and adults?+
When their questions and services differ, separate routes can make the next step clearer. Parent content can explain observation and family scheduling; adult content can discuss the options your practice actually offers. We do not assign an appliance preference to an entire age group or publish unverified services.
Can you follow up with patients who have not started?+
First distinguish recommended treatment awaiting a decision from clinical observation. Your coordinator approves the questions, cadence and contact preferences for pending patients; the clinician determines observation recall. Someone may decline or pause. Follow-up is decision support, and a response is not a treatment start.
Can you report cost per treatment start?+
Only with a verified start event and a documented source-to-practice-system link. We use a defined cohort and period, keep unattributed starts visible and separate ad spend from wider management costs. Exam attendance, signed paperwork, financing and collected revenue may require different definitions and cannot be substituted for one another.
When should we ask for reviews?+
Use a neutral, optional request after an appropriate completed milestone. A debond request follows the completed treatment milestone. Verify the recipient and permissions, and keep patient identity or treatment details out of public replies. We do not promise a star rating or a required review count.